Cookie Statement

A cookie is a small text file that makes it possible to identify visitors to a website. A cookie is stored in your unit (for example, a smartphone, a reading tablet, or a computer) and makes it possible for the website to recognise you upon your next visit to the website. Cookies are often categorised based on their origin, but also based on how long they are stored in your web browser. A cookie may either be sent to you from the website you are visiting (so-called first-party cookies) or from another organisation providing services to the website, such as analysis and statistics companies (so-called third-party cookies).

Cookies can also be categorised as session cookies or persistent cookies. A session cookie is sent to your computer for the webpages to function properly during your visit and is not retained on your computer. Instead, it is erased when you close your web browser. The function of a session cookie is, for example, that it is activated when you return to a previously visited part of the website and thus facilitates your navigation on the website. A persistent cookie is, in contrast, stored in your web browser and thus allows for a web page to recognise your computer’s IP address even if you turn off your computer or log out between visits.

We use cookies on the Website to make your visit to the Website as pleasant and smooth as possible. The cookies we use assist us in managing user access, ensuring that a user reaches the correct server, and that the Website works in a safe manner. 

We also use different technologies to measure traffic on the Website by means of third-party cookies, as further specified herein. Analysing visits to the Website and how the Website is used provides us with valuable information which we can use when developing our services. This is all made to improve the user experience on the Website.

These cookies are necessary for the services and viewing experience of this site, and cannot be opted out of via this tool. If you still wish to remove these, you may do so by using your browser settings.

Name	reCaptcha
Provider	Google
Purpose	Google reCAPTCHA to protect against spam enquiries on contact forms.
Privacy policy	https://policies.google.com/privacy?hl=en-GB
Host(s)	.corporate.heimstaden.com
Cookie name	_GRECAPTCHA
Cookie expiry	179 days

4.1 Performance of a contract

4.1.1 Business Partner

Processing of personal data for the purpose of managing our business relationship in different ways is carried out in order for us to be able to perform the contract or agreement that our business relationship is based on.

4.1.2 Tenant

Personal data concerning tenants is processed in order for us to comply with our obligations as a landlord under the rental agreement and any applicable law which regulates the tenancy.

4.2 Balancing of interests

4.2.1 General

For processing activities which are based on a balancing of interests, Heimstaden has assessed that the processing is necessary for Heimstaden’s legitimate interests and that it does not infringe on your privacy to a large extent.

4.2.2 User/visitor of the Website

Processing of personal data concerning visitors and users of the Website is carried out based on a balancing of interests where Heimstaden’s interests of examining and analysing the traffic on the Website, making your visit on the Website as good as possible and to direct marketing towards you override the potential risks for infringement of your privacy that may arise as a result of these types of processing activities.

4.2.3 Business Partner

Processing of personal data which is not directly connected to the performance of the contract or agreement that our business relationship is based on may be carried out based on a balancing of interests. This includes the processing of your personal data for the purpose of contacting you and sending event invitations to you.

4.2.4 Tenant, subtenant and housing applicant

Processing of personal data which is not directly connected to the performance of the rental agreement may be carried out based on a balancing of interests. This includes the development and sale of products and services, distribution of information or newsletters to tenants, offering services through our Business Partners, such as home insurance or, in some cases, camera surveillance in common spaces of properties, within the scope of our rental or administration business. If you do not wish to receive our newsletter, you can deregister either by contacting us using the contact details below or through the link in the email received.

We process subtenants’ personal data based on our legitimate interests of carrying out a rational assessment of the application for a sublease and administering our tenancy relationship with the tenant that you rent the apartment from.

When you apply for an apartment, we process your personal data based on our legitimate interest in collecting relevant information about you, in order to allocate apartments within our rental business.

If you are a registered guardian or administrator of a tenant, we process your personal data based on our legitimate interest in administering the tenancy relationship with the tenant in question.

4.2.5 Guarantor

If you are a guarantor, we process your personal data based on our legitimate interests of preparing, administrating and performing the personal guarantee, or based on a legal obligation.

4.2.6 Shareholder

Processing of your personal data for the purpose of sending you news about our business or invitations to events, as well as any potential publication of information about you in the annual report or similar, is carried out based on a balancing of interests. This also applies to Heimstaden’s management of matters that you, as a shareholder or contact person of a company that is a shareholder, initiate.

4.3 Compliance with a legal obligation

We retain accounting documentation to the extent required by applicable law.

Processing of a shareholder’s personal data for the purpose of administering the share register is carried out based on a legal obligation.

4.4 Consent

When we process your personal data based on your consent, e.g. when we publish posts, pictures or videos of you on social media or if you have given your consent to receiving marketing by email, you can, at any time, withdraw your consent by contacting us using the contact details below. Such withdrawal can be made in whole or in part.

When you visit the Website, we will ask for your consent to our use of cookies. This consent is obtained in relation to cookies, which are used for statistical purposes. You may consent to the cookies in the cookie banner. It is voluntary to consent, and the consent may be revoked or changed at any time. Other types of cookies that we use on our Website are necessary for the Website’s basic functions and are activated automatically.

You can change your cookie preferences at any time by clicking on “Cookie Preference” in the footer. You may need to refresh your page for your settings to take effect.

Cookies may gather personal data. All such personal data is processed in accordance with Heimstadens’ Privacy Statement.

You also have the option to prevent necessary cookies from being activated by shutting off cookies in your browser’s safety settings. Please note that most browsers have a standard setting accepting the use of cookies, but you can easily refrain from allowing websites to activate and store cookies on your unit by making a setting in your browser, including blocking cookies or erasing cookies already stored in the unit.

How you do this depends on what means of communication you are using. If you are using:

• a smartphone, you usually change the settings in your phone’s web browser,
• a reading tablet, you usually change the settings in the operating system, and
• a computer, you may change the settings in your computer’s web browser.

Please note that if you choose to deactivate cookies in your web browser, this may entail that cookies which are necessary for the Website’s basic functions are shut off. This means that your browser may stop functioning in a safe and secure manner and that some services may not be provided. In such cases, you will, among other things, not be able to log into your account on the Website.

If you have questions about the content of this cookie policy or if you would like to get in touch with us regarding our processing of your personal data, you are welcome to contact us at privacy@heimstaden.com